---
title: "BabelEdit Support & FAQ"
description: "All you need to know about licensing BabelEdit. Frequently asked questions and more."
canonical: "https://www.codeandweb.com/babeledit/support"
source: "html"
---

# Help for BabelEdit

Expand all topics.

## Licensing + installation

### Installation

*   [Can I install it on macOS, Windows and Linux?](https://www.codeandweb.com/knowledgebase/can-i-use-my-license-on-mac-windows-linux.md)
    
*   [Which BabelEdit version runs on my older operating system?](https://www.codeandweb.com/babeledit/knowledgebase/older-versions.md)
    
*   [Where can I download an old version of the tool?](https://www.codeandweb.com/knowledgebase/download-old-version.md)
    
*   [I'm using Linux. For which distributions do you provide installation packages?](https://www.codeandweb.com/knowledgebase/supported-linux-distributions.md)
    
*   [How to install Flatpak packages on Linux?](https://www.codeandweb.com/knowledgebase/linux-flatpak.md)
    
*   [Installer shows expired certificate – is it still safe to use?](https://www.codeandweb.com/knowledgebase/certificate-expired.md)
    

### Purchasing a license

*   [Is there a trial version?](https://www.codeandweb.com/knowledgebase/is-there-a-trial-version.md)
    
*   [My trial expired after 7 days. I need more time to evaluate all features!](https://www.codeandweb.com/knowledgebase/extended-trial-period.md)
    
*   [Where is the license agreement (EULA)?](https://www.codeandweb.com/knowledgebase/where-is-the-eula.md)
    
*   [What is a perpetual license? What will happen in 1 year?](https://www.codeandweb.com/knowledgebase/perpetual-license.md)
    
*   [I need a quote before I can purchase your software](https://www.codeandweb.com/knowledgebase/i-need-a-quote.md)
    
*   [How can I update a volume license and add additional seats?](https://www.codeandweb.com/knowledgebase/volume-license-upgrade.md)
    
*   [I've added a seat to a volume license. Why is the support period less than 1 year?](https://www.codeandweb.com/knowledgebase/update-period-after-adding-seat.md)
    
*   [I live in China. Please support Alipay and WeChat pay for payment.](https://www.codeandweb.com/knowledgebase/support-other-payment-methods.md)
    

### Activating a license key

*   [I've purchased a license key. How can I activate it?](https://www.codeandweb.com/knowledgebase/how-to-activate-a-license.md)
    
*   [On how many computers can I use my license?](https://www.codeandweb.com/knowledgebase/on-how-many-computers-can-i-use-a-license.md)
    
*   [What is a "Single User License"? What is the meaning of "single"?](https://www.codeandweb.com/knowledgebase/single-user-licenses.md)
    
*   [How can I activate a license on a computer without internet access?](https://www.codeandweb.com/knowledgebase/offline-activation.md)
    
*   [What does "not yet activated" mean for a license key on the License Manager page?](https://www.codeandweb.com/knowledgebase/licensemanager-what-means-not-activated.md)
    
*   [I've entered my license key, but now it’s asking for an "old license key"!](https://www.codeandweb.com/knowledgebase/upgrade-key-needs-old-key.md)
    

### Transfer a license to another user or computer

*   [How can I transfer a license to another computer?](https://www.codeandweb.com/knowledgebase/how-can-i-transfer-a-license-to-another-computer.md)
    
*   [I can't deactivate the license - I am getting an error about deactivation not allowed.](https://www.codeandweb.com/knowledgebase/deactivate-license-not-allowed.md)
    
*   [I can't deactivate the license - my old computer crashed completely.](https://www.codeandweb.com/knowledgebase/deactivate-license-old-computer-crashed.md)
    
*   [I want to use my license on a new computer, but I no longer have access to the old one to deactivate it.](https://www.codeandweb.com/knowledgebase/offline-deactivation.md)
    
*   [I'm a reseller. How can I forward a license to my customer?](https://www.codeandweb.com/knowledgebase/reseller-transfer-license-to-customer.md)
    

### No License Key

*   [I did not receive a license key.](https://www.codeandweb.com/knowledgebase/i-did-not-receive-a-license-key.md)
    
*   [I've lost my license key](https://www.codeandweb.com/knowledgebase/i-lost-my-license-key.md)
    

### Invoices

*   [Can I get an invoice after the purchase?](https://www.codeandweb.com/knowledgebase/can-i-get-an-invoice-after-the-purchase.md)
    
*   [Where can I get my invoice?](https://www.codeandweb.com/knowledgebase/where-can-i-get-my-invoice.md)
    
*   [Can you change the data on the invoice?](https://www.codeandweb.com/knowledgebase/can-i-change-the-invoice.md)
    

### Business and Legal Requests

*   [Can I get a certificate of tax residence or W9 Form?](https://www.codeandweb.com/knowledgebase/certificate-of-tax-residence-w9.md)
    
*   [I want terms changed/added/removed from the license agreement (EULA).](https://www.codeandweb.com/knowledgebase/changing-license-terms.md)
    
*   [I need an NDA!](https://www.codeandweb.com/knowledgebase/i-need-an-nda.md)
    

## File formats

### General

*   [How can I change the line endings in BabelEdit?](https://www.codeandweb.com/babeledit/knowledgebase/line-endings.md)
    
*   [What's inside the .babel file?](https://www.codeandweb.com/babeledit/knowledgebase/babel-file-contents.md)
    
*   [Does BabelEdit use absolute paths?](https://www.codeandweb.com/babeledit/knowledgebase/paths-relative.md)
    
*   [What is \$t() in Vue?](https://www.codeandweb.com/babeledit/knowledgebase/what-is-t-in-vue.md)
    

### JSON formats

*   [How can I edit JSON arrays in BabelEdit?](https://www.codeandweb.com/babeledit/knowledgebase/array-support.md)
    
*   [BabelEdit should keep the used JSON format. How can I configure this?](https://www.codeandweb.com/babeledit/knowledgebase/json-formatting.md)
    
*   [What is the sort order in the JSON files when saving? Can I change it?](https://www.codeandweb.com/babeledit/knowledgebase/translation-sort-order.md)
    
*   [How can I edit ARB file metadata like descriptions and placeholder definitions?](https://www.codeandweb.com/babeledit/knowledgebase/arb-metadata.md)
    

### PHP, XLIFF, YAML

*   [Laravel: What's wrong with my PHP translation files?](https://www.codeandweb.com/babeledit/knowledgebase/laravel-php-error.md)
    
*   [Does BabelEdit support XLIFF 1.2?](https://www.codeandweb.com/babeledit/knowledgebase/xliff-1-support.md)
    
*   [Does BabelEdit support XLIFF 2.0?](https://www.codeandweb.com/babeledit/knowledgebase/xliff-2-support.md)
    
*   [Is YAML with the language code as the root node supported?](https://www.codeandweb.com/babeledit/knowledgebase/yaml-with-locale-as-root-node.md)
    

## Translation workflow

### Managing files & projects

*   [How can I save changes in my JSON files? There's only an Excel/CSV export option!](https://www.codeandweb.com/babeledit/knowledgebase/save-translation-files.md)
    
*   [On startup, don't open last project - Show "New Project" screen instead.](https://www.codeandweb.com/babeledit/knowledgebase/reopen-last-projects.md)
    
*   [How do I remove a language that is no longer needed?](https://www.codeandweb.com/babeledit/knowledgebase/remove-language.md)
    
*   [How can I use a custom language code? What about machine translation?](https://www.codeandweb.com/babeledit/knowledgebase/configure-custom-language.md)
    
*   [No source code references are found. What could be the issue?](https://www.codeandweb.com/babeledit/knowledgebase/show-source-refs.md)
    
*   [How to edit multiple sets of translation files in one BabelEdit project?](https://www.codeandweb.com/babeledit/knowledgebase/packages.md)
    

### Editing

*   [When saving, should empty translations be saved or skipped?](https://www.codeandweb.com/babeledit/knowledgebase/save-empty-translations.md)
    
*   [Why did the tree view on the left disappear, leaving only a flat list?](https://www.codeandweb.com/babeledit/knowledgebase/treeview-disappeared.md)
    
*   [Why can't my translation ID end with a '.'?](https://www.codeandweb.com/babeledit/knowledgebase/id-must-not-end-with-separator.md)
    
*   [How can I rename the common prefix of multiple translation IDs?](https://www.codeandweb.com/babeledit/knowledgebase/rename-multiple-ids.md)
    
*   [Angular/ngx-translate: How can I use HTML in translation texts?](https://www.codeandweb.com/babeledit/knowledgebase/ngx-translate-use-html.md)
    

### Translation status & search

*   [How to search for text in translations?](https://www.codeandweb.com/babeledit/knowledgebase/find-text-in-translations.md)
    
*   [How does the "Approved" flag work?](https://www.codeandweb.com/babeledit/knowledgebase/approved-flags.md)
    
*   [I need custom tags for filtering!](https://www.codeandweb.com/babeledit/knowledgebase/define-custom-tags.md)
    
*   [How can I find all translations that are no longer used in the source code?](https://www.codeandweb.com/babeledit/knowledgebase/find-unused-translations.md)
    
*   [How to detect missing translation keys during compile time (Typescript)](https://www.codeandweb.com/babeledit/knowledgebase/detecting-missing-translation-keys-at-compiletime.md)
    
*   [How can I export all untranslated entries?](https://www.codeandweb.com/babeledit/knowledgebase/export-untranslated.md)
    
*   [Why are some translation IDs crossed out?](https://www.codeandweb.com/babeledit/knowledgebase/translations-crossed-out.md)
    

### Exporting & collaboration

*   [I've edited some translations, how do I export them into my app?](https://www.codeandweb.com/babeledit/knowledgebase/export-translations.md)
    
*   [How do I send the translations to an external translator who does not use BabelEdit?](https://www.codeandweb.com/babeledit/knowledgebase/send-to-translator-no-babeledit.md)
    
*   [How do I send the translations to an external translator who uses BabelEdit?](https://www.codeandweb.com/babeledit/knowledgebase/send-to-translator-with-babeledit.md)
    

## Machine translation

### Usage

*   [How can I force BabelEdit to re-translate all entries in a file?](https://www.codeandweb.com/babeledit/knowledgebase/retranslate-file.md)
    
*   [How do I close the Machine Translation panel to avoid using Translation Credits?](https://www.codeandweb.com/babeledit/knowledgebase/disable-machine-translation.md)
    
*   [How to improve translation quality when using OpenAI's language model?](https://www.codeandweb.com/babeledit/knowledgebase/pass-translation-context-to-ai.md)
    

### Why do I have to pay?

*   [Why do I have to pay for the translations? Google Translate is free?](https://www.codeandweb.com/babeledit/knowledgebase/why-pay-for-translation.md)
    
*   [Can I use my own translation API key for DeepL / Google / Microsoft?](https://www.codeandweb.com/babeledit/knowledgebase/own-api-key.md)
    
*   [How is the Translation Credits usage calculated?](https://www.codeandweb.com/babeledit/knowledgebase/credit-usage.md)
    
*   [Do I spend credits if I try 2 different services, and both deliver the same translation?](https://www.codeandweb.com/babeledit/knowledgebase/double-service-credits.md)
    

### Purchasing translation credits

*   [I've used all my Translation Credits, where can I get more?](https://www.codeandweb.com/babeledit/knowledgebase/get-more-translation-credits.md)
    
*   [I've purchased translation credits. How do I add them to BabelEdit?](https://www.codeandweb.com/babeledit/knowledgebase/link-translation-credits.md)
    
*   [Are the Translation Credits based on a yearly or monthly allocation?](https://www.codeandweb.com/babeledit/knowledgebase/credit-expiry.md)
    
*   [How do Translation Credits work with a volume license?](https://www.codeandweb.com/babeledit/knowledgebase/volume-license-credits.md)