Help for SpriteIlluminator
Licensing + installation
Installation
Purchasing a license
- Is there a trial version?
- My trial expired after 7 days. I need more time to evaluate all features!
- Where is the license agreement (EULA)?
- What is a perpetual license? What will happen in 1 year?
- I need a quote before I can purchase your software
- Can I install it on a server / docker / cloud / CI machine?
- How can I update a volume license and add additional seats?
- I've added a seat to a volume license. Why is the support period less than 1 year?
- I live in China. Please support Alipay and WeChat pay for payment.
Activating a license key
- I've purchased a license key. How can I activate it?
- On how many computers can I use my license?
- What is a "Single User License"? What is the meaning of "single"?
- How can I activate a license on a computer without internet access?
- What does "not yet activated" mean for a license key on the License Manager page?
- I've entered my license key, but now it’s asking for an "old license key"!
Transfer a license to another user or computer
- How can I transfer a license to another computer?
- I can't deactivate the license - I am getting an error about deactivation not allowed.
- I can't deactivate the license - my old computer crashed completely.
- I want to use my license on a new computer, but I no longer have access to the old one to deactivate it.
- I'm a reseller. How can I forward a license to my customer?