Support & FAQ for the Unity
TexturePacker Importer Plugin

TexturePacker support and questions


Are you having problems with TexturePacker, our free TexturePacker Importer Plugin or SpriteIlluminator? Don't worry - I am here to help. If you can't find the answer in the FAQs, you can contact me at the bottom of the page. You may also check the changelog for new features and bugfixes.

TexturePacker Importer Plugin

Is the plugin free?
Yes. We don't charge money for the plugin and we never will. But you need a valid TexturePacker license to create the sprite sheets.
Does the plugin work with iPhone/Android/Wii/...?
Yes. The plugin code extends Unity's Editor, it is not deployed on the target devices.
How does the plugin improve the performance of my game?
TexturePacker creates optimized sprite meshes. The meshes have less overdraw and fewer vertices. This reduces GPU and CPU usage.
Can I get the source code?
Usually not. We make exceptions in very rare cases.

... still need help?

Still need help with TexturePacker? Fill out this form and I will get back to you as soon as I can. Due to the amount of emails I receive, it could take up some time for a response.

If your bug is simple and without further questions from my side, it'll be fixed in one of the next releases. In this case I usually do not write a reply mail. Check the release notes of the next release to see if your bug is fixed.

This form is for TexturePacker support issues only.

Have a request or suggestion for TexturePacker? Just fill out this form. Due to the amount of emails I receive, I don’t reply to requests or suggestions (unless I have further questions). However, I read them all and good ideas might be implemented in one of the next versions ;-)

By clicking 'Submit' you agree that the data entered above is sent to and stored by CodeAndWeb GmbH for the purpose of answering your request. The data is transmitted through an encrypted internet connection and processed according to our privacy policy. You can withdraw your consent at any time with effect for the future.